Fire Mic Media
Give your company the Fire!

Reputation Management

Reputation Management

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Frustrated with Online REviews?

With our reputation management services, we work to create a strong brand presence for your company by negative comment management, reputation building, brand monitoring, and sentiment analysis. We work quickly and efficiently to get you the results you need, but we take care to do work that will be useful in the long run, not just a quick fix. Our methodologies are built to ensure the results are not only authoritative and substantive, but that they appear natural, as if you were doing it yourself. 

How does a lack of monitoring your online reputation hurt your business?

  • Lack of Reviews – Reviews establish customer satisfaction and credibility of your business. Businesses are often looked over when no or little credibility is established.
  • Up-To-Date Reviews – Congratulations! Your business received a review… five years ago. Businesses change owners, team members, policies, services, products, everything about your business has changed within those five years. It is important to show that your business is providing the same great service, to do this you need up-to-date reviews, we work to constantly field new reviews for your company from past and current customers. 
  • Negative Reviews – It is impossible for businesses to make every one happy. Typically, it is the angry customers that carry their frustration on review boards. These negative reviews can impact prospective customers’ decisions on whether or not to do business with your business.
  • Unanswered Reviews – When a review is left unanswered, positive or negative, you are telling your customer that you aren’t acknowledging their concerns, thoughts, or comments. You are also telling potential customers that you don’t respond to your current customers’ needs.

 

Schedule your free consultation

Use the form below to tell us about your inquiry, and we’ll call you back to schedule an appointment. Please be as detailed as possible. Include what industry you need service for along with any specific document requests. To help us best serve your inquiry, we recommend that you first describe the issue you’re having before telling us what you want to achieve. You can also contact us at (248)862-5333.

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